Twitter Frees

Read this story few days back about James Buck, the US student who got out of the Egyptian prison after his solitary tweet activated his strong US network! Read the story here...

I had never really understood the social utility of twitter. And therefore had stayed away from what I felt was a micro-blogging wasteful effort!

But this incident and a few others have finally made me realise that twitter is awesomely useful.

1. It's like slicing and opening up my brain to the world. And similarly sharing the thoughts of hundreds of people...

2. Twitter is still an attention-killer but the social utility over-rides all negatives I feel.

3. Twitter isn't the wisdom of any crowd; it can be the wisdom of a carefully-selected crowd. This and other nice thoughts on why twitter isn't such a waste of time by Sheila Scarborough here.

Late in the day but I am getting it:-)

The Pie of Obsession

So much of the news print is wasted on such predictable stuff! It sucks!

Thank God it's Friday...Off to Karjat tomorrow morning:-)

Think Something New

Shoppers Stop has changed it's logo under a campaign called 'Start Something New'. It has a heard-it-somewhere-before ringtone. I think thoughts like - Start Something New work better in action than in image. So will reserve judgement till the next store visit.

I find the new Ray & Keshavan logo quite bland and sans character...In fact I like the older logo. Maybe they should have asked all their customers before changing the logo. And the gold/ platinum card customers could have had veto rights...LOL

You can read the story at afaqs here...

Monday + Meraj + Mission + Marketing

As I opened my inbox, there was yet another of those weekly mails that Meraj sends me. Some link to his post or some article on NYT. This time it was the story of James Harley - the marketing evangelist at struggling Ford who was a star at Toyota.

Ford - the brand is special to me as well. I started my career servicing it in Chennai. I was the happy owner of an Ikon till last April! And among the brand logos that I admire, I love the blue oval:-)

You can read the entire story here...

It's the best piece of copy/ the best story I read in a long time. Maybe it's good PR. Maybe, its well crafted corporate spiel. But it is still a story of a man's courage, values, belief, rooting for a cause in the market-place.

And what a coincidence Meraj, just last night I was reading about James efforts and the website Ford BoldMoves...

Marketing needn't be full of B.S or hype or all marketers needed be liars(as Seth Godin insists). Marketing and communication can be intense and meaningful. And evangelised like James Farley is doing for Ford. The new CEO could actually be the CMO!!

The story also reminds me of Robyn Putter( the creative head of WPP) exhorting us all at the Bates Cambodia conference last year of putting our energies behind aBig Ideal and not just about a Big Idea!

Sunday, Taglines and Virtual Worlds

Yet again I am in Delhi on a Sunday! Got an early morning client presentation tomorrow...Missed taking Neo to the Juhu beach and bandstand!! Waiting for breakfast...

A while back had written a post on the 'diminishing return on taglines'. I had largely meant those of the 'xyz de variety - hila de, pila de, ghumaa de!

Here's an article on adage.com in support of the enduring power of tag-lines. Have a read here...

A good article by Reuben Steiger of Second Life on 'Merging the Real and Virtual Worlds' again on adage.com here...

Reubens insights peppered with my own...

- Virtual worlds are a significant and fast growing market.
Okay in India, it might take a longer time because of bandwidth issues but we need to be mentally prepared for the virtual world to export our brand thinking when bandwidth sorts out...

- Virtual worlds are a subset of social media, which accounts for 30% of consumer internet activity in the US according to Comscore.
As I mentioned in my last post, in India the media participants are largely fence-sitters around social media. A layer of virtual world is perhaps too much change, too fast:-)

I think it's time to start a digital media adoption and first steps consultancy under Tribal...Must speak to my colleague Leroy on this!!

- Virtual worlds turn the web into a "place," allowing users to connect face-to-face in real time.

- Early data suggest that levels of brand engagement in virtual worlds are extremely high. Millions of Us has conducted some 60 engagements in virtual worlds for clients with engagement per user ranging from 2 to 24 hours.

- There are 550 million users of social networks and as users begin to put virtual "rooms" on their pages, the game will change significantly.
Agree, as I flipped through the A G Lafley and Ram Charan book, Game Changer on the flight to Dilli yesterday, was wondering on similar lines. Though, nobody has the idea of how exactly the real and virtual worlds will collide, mash up in the next 18-24 months, what is undeniably true is that the game will have further changed for brands, marketers, analog and digital agencies alike!!

Four toast, some tea and a badly made omelette has arrived:-)...Enjoy!

MySpace is Full. What About Yours?

So, finally MySpace sets up shop in India. Read the story at DNA here,!

Methinks, they are a bit too late. Orkut and Facebook have the first mover advantage. Mahesh of Pinstorm had this to say...

- MySpace in India has to establish itself in a territory where Orkut is the king with over 8 million users —that’s about one-third of all Indian youth online — a greater share than even Star Plus has of this demographic on TV.

- Too many of us are on too many networks — and it’s too much incremental trouble to get on to another network for very little incremental benefit.

Agree with you on that one Mahesh!

- No Indian social network has yet gained any significant advertiser confidence. Of the Rs 600 crore spent online in India last year that Pinstorm tracks, barely 1-2% went to social networks.

Well on this one, I feel Indian media mostly doesn't understand social networks.
To understand it, you got to do/be social not just understand/ know social and behave like big media/ big company!! We are still a heavily hierarchical company-media-network.

With my limited exposure, I find that media(print and magazine)in the West are trying hard to integrate the 2-way social aspect into their medium but in India it's largely lip-service or a blind eye.

Generally speaking, the Indian mediascape and clients are sitting at the periphery of social media, lusting at ways and means to monetise social media w/o realising what it is.

Thoughts like conversation, engagement, influence, participation fade in the back-drop of shouts of monetising the eyeballs, ROI and advertising potential and reach of the social media...

Coming back to MySpace - well myspace is full. Am happy with LinkedIn and Facebook!! But as a platform for musical bands, I think MySpace has a great positioning! One more grand threat to music companies!!

Great Indian Brand : Chandamama

Was returning from a client meet few days back when I noticed Chandamama on the pavement! Brought back childhood yaadein - Slouched on the bed and reading vikram aur betaal:-)

Picked it up for Neo. He was happy for precisely 5 seconds and then tossed it aside. Must read a story to him one of these days!!

Chandamama is turning 60 and digital. Check out this iconic Indian brand's web-site here...

You may wish to read a related story on HT here...

At retirement age, the once-fading title is poised to reinvent itself with an upgraded Web presence featuring interactive games and puzzles, downloadable wallpapers for cellphones and programmes on Worldspace radio!!

As a book, Chandamama has seen a revival too, going up to four lakh readers from 1.3 lakh in six months. To toast it, a 96-page comic book will hit the stands every four months from April 21.

Sunday Snapshot

Skipped the morning treadmill, lazed around longer...The Sunday Indian Express is getting better. If only they cud make their weekday paper a little more lively, would once again switch to IE as my first newspaper.

Read the story on Mangesh Hadawale - the marathi film-maker, whose debut film Tingya is the toast of the festival circuit and headed for Cannes this summer. For a farmer’s son and a one-man theatre troupe—this is just the beginning. Check the full story here.

Another good read was the 'Beautiful world of the back-bencher' by Manu Joseph in the Sunday TOI.

Caught up with Shekhar Kapur's interview on the Director's Cut on Zoom TV. Kabir Bedi is atrocious as a chat show host!! Shekhar as always was brilliant. Managed to capture a few stray thots...

- "Once the camera rolls, there is no difference between Hollywood and Bollywood for me as a director. Getting to that point is different".

- "I resent the idea of the studio system which is a collective over-seeing of what essentially is a highly individualistic style of creativity!"

- "I am not a professional film-maker. I would like to call myself a professional NOTHING. Okay a professional explorer!"

- "At 24, I took a decision to drop career from my life".

- "New media bahut democratic media hai. What it means is somebody from Dharavi with an idea and a cheap handycam can get to show-case his/ her film at Cannes over the established movie icons!"

Perhaps he gets new media better than most people in our business...

Took Neo to the Imax dome for a lovely film on Dolphins. Father son competed on the Pepsi and Popcorn:-)

The Grandest Brief : Make India's Children Creative & Innovative

Read this piece on the National Innovation Foundation's efforts to ensure that the creativity within the child prospers with time and not vanishes! Read the article on www.livemint.com here!

Main pointers from the article:

- The initiative is called Ignite '08 NIF wants to instill confidence in children and help them grow as citizens who do not live with unsolved problems, but find their own unique solutions to the problems.

- Anil Gupta, executive vice-chairperson of the National Innovation Foundation and a professor at IIM, Ahmedabad speaks of the four segments of the Ignite '08 campaign.

- The first being creative and innovative solutions developed by the children. Every student would be motivated to try and develop original solutions to various problems around them during the summer vacation.

They can also submit ideas if they have not been able to convert them into physical projects. The NIF will give financial and mentoring support to complete the projects.

- The second segment consists of children identifying the problems and inefficiencies in everyday life. For instance, the cooking gas gets exhausted without any advance warning. Why couldn’t there be an indicator telling in advance how long the gas will last? They will submit these problems with possible solutions.

- The third segment is the rich traditional knowledge of India related to health, child care, women’s problems, clothes, cosmetics, haircare, construction, food processing, etc. There is an erosion in new generation’s knowledge in these areas because of lack of connectivity between grandparents and grandchildren. We will encourage children to document such knowledge.

- Finally, it’s not enough to be creative. We have to learn to appreciate others’ creativity and innovativeness. Students have to scout for the innovations and outstanding attempts to solve problems, even if unsuccessful, in the neighbourhood. It does not matter whether the innovator is educated or a school dropout.

What a laudable grand effort by the government and NIF!! Check out the nif web-site here...

Goafest - Bajate Raho!!

There was a huge ruckus created in the Indian advertisingscape over an article by afaqs Sreekant Khandekar on wednesday. Read the 'Rant Against Scam' article here. You may want to read my last year's post on Goafest here...

Had scrbbled some lines on the flight back from Goa...Sreekant's rant inspired me to complete the 'tukbandi'. Here it is!!

Goafest - Bajate Raho

Teen hazaar se jyada delegate, pachason agency
Last year se jyada thi excitement ki frequency

Mausam tha great, arrangement super-fine,
Daaru was flowing, one only missed good wine!

Zoom party thi hot, so was the rain dance
Youngistaan mein 40+ bhi le rahe the chance!

Hoodi baba, Balki ka is baar bhi tha kehna
Goafest se humme door hi hai rehna!

Joshiji ka convincing nahin tha bahana
Jhooth bolne ka ab nahi raha zamana!

Entry nahin thi to scam hi kartey
Sab ne jam ke kiya, aap kyun the dartey!

Last year ka scam king Rediffusion raha peechey
Lagta hai midland book-store ne budget kiya neeche!

Is baar Burnett ne jeeta scam king ka khitaab
Lintas ke client ki chura li poori kitaab!

Jury ne mil kar Ogilvy ki kheechi taang
Pandeyji ne 3rd umpire se ki appeal ki maang!

Wahi puraane chehre, mostly puraani sound byte
Logo ko chhota karo, reduce font ki height!

Goafest hoga har baar goa mein, CM ne diya vaada
Lagta hai chadhai thi do peg jara jyada!

Ek aur beeta saal, ek aur Goafest
Mind mat karna doston, this was half in jest:-)

(P.S. The picture you see on top is that of Goafest 2007 and not 2008.)

Power of Sub-titles

I had to write about this.

Girirajsingh Natubha studied up to Class 2 in Jamnagar. All his life he struggled to read simple words. A few years ago, however, he found to his surprise that he had begun to read.

It happened quite amazingly after he began watching Chitrageet, a Gujarati television programme of film songs, which had subtitles at the bottom of the screen.

Since he knew many of the songs, he could anticipate the next word. When it appeared he would read it unconsciously and sing along, karaoke style. Soon he found he was able to recognise words in the bazaar and before long he was reading headlines in the newspaper.

A brainchild of Dr Brij Kothari, a social entrepreneur and an IIM Ahmedabad professor(now at Cornell), 'Same Language Subtitling' is a simple but powerful idea which is proven to improve literacy among adults and children.

You can read the rest of the article here.

Dr. Kothari won the $250,000 global innovation prize from the World Bank, which he has used to pay for the cost of subtitling.

For the past five years, every Sunday morning, 15 crore persons have watched Chitrahaar and Rangoli with subtitles. A Nielsen-ORG study, conducted in 2002 and 2007 to assess the impact of subtitling, showed that only 25% school children could read a simple paragraph in Hindi after five years of schooling.

However, this jumped to 56% if they were also exposed to subtitling for 30 minutes a week on Rangoli. Equally dramatic results were found among adults.

Is there a way to micro-fund Dr. Kothari and his efforts. And not just in money. Imagine, all the Internet connected people, the active user base of 20mn volunteered to sub-title the TV content for a literacy movement in India!
Far better than mere burning candles to support causes!

Could Infosys, Wipro, or some company volunteer their computing capacity to help in this endeavour. What better way if some of us can help all of us!

Dr. Kothari gets the Grand Prix for his big idea!! How do we help such social entrepreneurs guys?

Spoof-istaan Meri Jaan

Finally a Sprite spoof on the stupid Pepsi TVC. Youngistan shud now be offically buried...LOL

Goafest - Day One

After a sleepy morning punctuated by a long breakfast, we huddled into a bus for the ad village at the Cavelossim beach!

I never remembered to take pics of the venue:-( Awesome arrangements guys! Goafest ver 3.0 is even better than the last two editions. Hats off to the AAAI and the team that has pulled it off!

Was looking forward to the talk by Jon Wilkins of Naked. (Sorry guys can't upload the seminar pics, haven't yet loaded the software on my new laptop:-(

Naked Notes(not in any particular order or importance)...
1. Communication media is a lot about language and behaviour today. The voice is extremely important.

In India, only a handful of clients and agencies are fanatically obsessive about the brand voice/ consistency. Hutch was a great example. Vodaphone still has a mixed identity/ voice!

2. Jon talked of the Australopithecus Media Man- this guy is separated from the entire creative process(Oh I think I know quite a few of them:-)
- he/she is focussed on implementation(manzil ka ishaara lagey raho!!)
- gets his orgasms from 'pure number crunching' however irrelevant they might be
3. With the gradual and now exponential erosion of advertising power, advertising cannot be a lead discipline anymore.

4. The next evolutionary stage is the 'Neanderthal Media Man'
- this guy is an active activation partner
- he/she is also a partner in the creative process
(John showed an amazing Case Study on the 118 helpline number. Can read the details on afaqs here
- he believes in amplification through localization
- and deeper engagement(shared the hilarious and hugely effective Vindaloo case study. Tried to find the video on youtube in vain. Satish - help!

5. And finally at the fore-front of evolution is the 'Modern Media Man'. Yet to be born in India- my guess!
- this guy is a total brand communication thinker. Actually he/she may not be a media person at all.
- steeped into IMC- not as a word on power-point but into his DNA and thinking.
- believes into and roots for a core creative idea, not a media buyer, seller or implementation guy.
Jon shared a case study of a chai brand - Adventures in a cup(what a lovely idea)

Actually we will have to soon get back to a stage of the media rolled into the creative process, rolled into a department, perhaps rolled into one person era!

This whole new media game is about a brand theatre. Maybe finally the director in the job titles - Media Director, Account Director, Planning Director will have to mirror the skills and talent of a 'film director'!

- this new guy is all about 'integration thinking'
- focussed on the marketing task and not merely the communication task, through the correct channels

Loved his ingredient list for the House of Naked
a. The Warriors - the talented folks who will make the brand theatre happen
b. The Freaks - diverse talent pool
c. Dr. Zhivago - no vested interests
d. Talent Soup - mix em up, mash em up
e. Out-source everything but the thinking
f. Measure Everything. Clients pay great dollars for this.

Well, pretty much the stuff I ranted at my last agency to do in the digital space!!

Thanks Jon, we need more pirates like you at the cusp of the media and creative industries...

Saw the cyber, DM, print and TV work! To my disappointment, print continued to be scam infested. TV, thanks in large measure to Ogilvy had great stuff!

Will share the Scott Goodson notes in another post. In the evening there was a great party organised by Zoom! Food, booze, more booze...zzzz.

Goafest - Day Zero

For me and a bunch of 'newly acquired' colleagues, day zero(from late afternoon)was largely about beer, singing SD Burman songs and a not-so-bad Dainik Bhaskar party at Blueberrys...

The coming together of Abbys and the Goafest is a great beginning. Now if we have managed to lower the scam quotient of the awards, it wud be sone pe suhaga! But maybe I said it too early and maybe I am too naive in believing a change will happen soon.

Check out the conclave speaker notes if you haven't- 1. Agencies need to be active partners in brand building!

and 2. Agencies Not Bringing Value to the Table Why do we(ad agencies) berate ourselves so much!!!

Looking forward to an early morning splash in the pool:-)

Agency Planners vs Brand Consultants

Some days back, a planner friend mailed me this old post by Richard Huntington on agencies vs brand consultancies. You can read it here...

Got me thinking. My two pence on this issue.

I agree with Richard and my friend that agency planners short-change themselves. Rather agencies short change their planners. And there are a whole host of reasons for the short-change!

1. In life we don't get what we deserve. We get what we negotiate. And the agencies(many of us) are lousy negotiators when it comes to pricing our thinking and solutions.

Agency thinking is like web 2.0 services. Mostly for FREE!! LOL

Historically, the price tag on planner thinking has been Rs.0!!! And that explains why we are often not taken that seriously.

2. Specialists vs Generalists. The specialists almost always get taken more seriously and paid better - be it doctors, engineers or lawyers. Our biggest asset actually works against us. Because we give a breadth of solutions to an ever bigger array of communication/ business problems at an ever faster rate, planners become extreme generalists. And therefore never paid that much or taken that seriously.

3. Process over Solution. Many agencies have s simplistic triangle model for a brand solution. Little rigour, little research( for lack of time or money or both). So, even though our solutions may actually work better, and we may be far faster, we get paid lesser.

Money for process, solutions for free:-)

4. Analysis vs Creativity. Historically, the clients and our society has paid greater emphasis on analysis. Analytical skills were/ are still sought after. Creativity was restricted to smaller circles! Where we lose out to the brand consultants is that we are perceived less analytical and more creative in our approach than them. Therefore smaller fee cheques!

5. Investments vs Milking. The little that I know of brand consultants, they invest their monies in their tools, in learning upgrades, in building case studies. Here again, agencies(most) are far less committed. They are far more engaged in juicing the few good planners they have than in investing in the department. In the knowledge economy, learning is a capital investment.

and finally 6. Unbundle. Agency planners can get paid more if we unbundle ourselves from the agency creatives. Well, the danger is that we may end up being more brand consultants than planners but if we can manage the decoupling without losing our creative edge, I think we can up our thinking fees!!

Maybe this topic needs a re-visit sometime soon!