What's age got to do with it?

In the afternoon today, I got a full primer on PlayStation from Neo(age 6)(who lectures me regularly on mobile and video games, thinks am way behind on the learning curve...) and then a lil later my father(age 65) wanted me to help him install skype!! My younger brother is quite a blogger and a web 2.0 expert!! Quite a digital savvy family balanced only by the combined tech-unsavviness of my mother and mil:-)

As the Internet turns 40, our one preoccupation that all technology products and services will only have the youth as early adopters, practitioners and evangelists will be put to test regularly...Just when I was mulling over these thoughts over a crazily busy fortnite, my planner buddy Meraj sent me this NYT link - Who’s Driving Twitter’s Popularity? Not Teens. Worth a read and some reflection...

Archiving some nuggets from the article..

1. Surprisingly(actually not so surprisingly, if you pause to reflect) many teens in the US(do we have data for India as well?) are not that heavy users of twitter. As one of them says - "I just think it’s weird and I don’t feel like everyone needs to know what I’m doing every second of my life". Well am not teen by a wide margin but have similar thoughts about twitter...

2. Though teenagers fueled the early growth of social networks, today they account for just 14% of MySpace’s users and only 9% of Facebook’s. As the Web grows up, so do its users. The notion that children are essential to a new technology’s success is now proving to be largely a myth.

3. Adults have driven the growth of many perennially popular Web services. YouTube attracted young adults and then senior citizens before teenagers piled on. Blogger’s early user base was adults and LinkedIn has built a successful social network with professionals as its target.

If I look around at my digital habits and behaviour and many of my friends, the digital adoption curve doesn't always co-relate to our age in some simple linear fashion...On the other hand, India will be different because we are crazily young in age and outlook(as far as statistics go).

On another note, this reminds me of my interview with Javed Akhtar in Bombay when he brushed aside all this fanatical obsession of marketers with youth - "Aap logon ne youth ko hauaa bana rakha hai. Youth ko yeh chahiye, youth ko woh chahiye. Arrey saheb, youth ko toh khud he nahin pata ki usko kya chahiye:-)"

Mere Pass ZooZoo hai!!

Amidst all the IPL hoopla, the new series of Vodafone ZooZoo ads stand out. You can read the entire story of the making, the production, the props and people involved in the campaign here at afaqs... Ads on youtube here.

Was speaking to my friend Kumar @ Ogilvy after browsing through the zoozoo fan club on facebook(it's got > 26K fans!!) a while back and then generally thought about the zoozoos...

1. Talk Value. It's a great example of awesome creatives generating a natural buzz for the brand in internet time. With the top end of the audience now digitally immersed, they are commenting on, participating in the zoozoo conversation.

Also the brand is giving back enough stuff - wallpapers, screensavers, ringtones, IPL related offers, special tag-me images, Zoozoo sounds(Zoozoo laughter and music tracks, ad previews, Twitter updates etc.

2. Stories. But is that enough? Perhaps not. Maybe there is space for an entire zoozoo world with zoozoobeings with their zoozoo antics! In a digital world, the digital creative has an infinite life and therefore if you have great creative content like the 'zoozoos' one could look at creating more stories for niche consumption and popular culture seeding. Of course vodafone has done good stuff through the zoozoo quizzes and contests!! But there is scope for much more.

3. Conversation Creative.Zoozoos are a great example of a new creative style - the conversation creative where the TV creative generates great and ongoing conversations in the digital world(and of course the offline world as well). The 26K+ fans on facebook, the 84 comments on the afaqs article, the twitter fan following are all adding on to the conversation.

While I quickly scanned through the comments on afaqs, stumbled upon some zoozooisms- "Mummy mujhe zoozoo lagi hai", zoomply great, keep zoo zooing, zoo che!!!

This is a new strain of co-created conversation creative that is being created in real time and the agency and brand team can brainstorm how best to make use of it...

It is interesting content which can either die a natural death or put to better use!
Also, is the brand bold enough to open up the Zoozoo creative for the consumers to play! A campaign that can create 26K fans in a short time has great UGC potential.

4. Amplification. The other area where brands need to put more focus is amplification of the 'core idea'. A great and viral-ble idea like the zoozoos should now be amplified and seeded into popular culture. Of course the facebook, twitter stuff is good but perhaps it needs to be amplified through the mobile phone to really blow up the idea in a big way!!

5. Surprise is the new consistency. In the consumers-are-bored-and-networked era, brands must learn to surprise their followers rather than needlessly bother about consistency. Zoozoos have nothing in common with the pug(apart from the simplicity and cuteness quotient) or the Vodafone boy-n-girl, yet they make for arresting memorable stories. The consumer mind has evolved to a stage where he/ she can store these multiple stories and enjoy them and connect them back to Vodafone.

We shouldn't worry too much if the Zoozoos get more Talk Value in the short term than Vodafone itself! Zoozoos, the pug are cute characters , obviously they will get talked about more than the brand name...

Once again, some inspiring stuff from Ogilvy and very digital-media-friendly creatives...

Abhinav Bindra, Facebook and Reactive Adulation

Friend of mine just sent this Facebook link...

'Bhavneet invited you to join the Facebook group "Thank you Abhinav Bindra- India's first Individual Gold Medalist".

To see more details and confirm this group invitation, follow the link below:
http://www.facebook.com/n/?group.php&gid=22391217967. Or click here.

I felt good in the morning that our individual Gold jinx has been broken. But this sudden out-pouring of enthusiasm and adulation on the mobile and the Internet is so typical of our reactive stance and arm-chair participation. Or maybe I am plain old cynical:-)

Congratulations Abhinav Bindra!!

Youtube Insights : Applying Science to the Art of Viral Marketing

First read this article in HT Cafe Mumbai. Traced it to the original at Michelle Quinn's blog on LA Times. You can read it here.

After Google Analytics comes YouTube Insights - A feature introduced in March, gives YouTube account holders who have uploaded videos to the site a range of statistics, charts and maps about their audiences.

The data bring a little science to what has been the art of viral marketing, and the potential for big changes in how bands, television shows, movies and consumer products are promoted on the Internet.

Welcome to DIY marketing on the web. Insight is part of a trend on the Web. The social networking giant Facebook offers account holders a weekly report that, like Insight, is free -- and has a similar name, Insights. The information it provides is used by individuals and companies that have Facebook pages and want to hone their marketing.

-YouTube is becoming the world's biggest focus group.

-What's distinct about YouTube Insight is the immediacy of the information and the discovery element -how viewers found the content

-Ideally, the data provided by YouTube Insight will help identify better who true tastemakers are. What really sparks a viral campaign? What is the match to the flame?

P.S. The picture above is from Neemrana Fort, built almost 600 years before the youtube:-) About 100 odd km from Delhi where I was last week digging some insights on OOH communication.

MySpace is Full. What About Yours?

So, finally MySpace sets up shop in India. Read the story at DNA here,!

Methinks, they are a bit too late. Orkut and Facebook have the first mover advantage. Mahesh of Pinstorm had this to say...

- MySpace in India has to establish itself in a territory where Orkut is the king with over 8 million users —that’s about one-third of all Indian youth online — a greater share than even Star Plus has of this demographic on TV.

- Too many of us are on too many networks — and it’s too much incremental trouble to get on to another network for very little incremental benefit.

Agree with you on that one Mahesh!

- No Indian social network has yet gained any significant advertiser confidence. Of the Rs 600 crore spent online in India last year that Pinstorm tracks, barely 1-2% went to social networks.

Well on this one, I feel Indian media mostly doesn't understand social networks.
To understand it, you got to do/be social not just understand/ know social and behave like big media/ big company!! We are still a heavily hierarchical company-media-network.

With my limited exposure, I find that media(print and magazine)in the West are trying hard to integrate the 2-way social aspect into their medium but in India it's largely lip-service or a blind eye.

Generally speaking, the Indian mediascape and clients are sitting at the periphery of social media, lusting at ways and means to monetise social media w/o realising what it is.

Thoughts like conversation, engagement, influence, participation fade in the back-drop of shouts of monetising the eyeballs, ROI and advertising potential and reach of the social media...

Coming back to MySpace - well myspace is full. Am happy with LinkedIn and Facebook!! But as a platform for musical bands, I think MySpace has a great positioning! One more grand threat to music companies!!

Facebook : Counterpoint

My online friend Satish at Naked NY commented on the Facebook Indigestion post...Said that my Facebook experience could be at dramatic variance with the teen sentiment/ relationship with Facebook!

So, I asked a young friend of mine to put her thoughts around the subject...Here's her take...

My virtual umbilical cord (and no, this is not about the progress in medical technology!)
"The age of the global citizen...half my childhood buddies are all over the world...i know at least one person in every continent(maybe even Antarctica..i wudn't be surprised) friendships made for life...with only a geographical barrier...bridged by something as technological as the internet."

"Technology and relationships don't mix, like cold steel and heartfelt warmth maybe? Well, I'd beg to differ."

"School friends, college friends, colleagues, friends' friends, a lot of alliances you would best forget but there are just as many that matter so much."

"My best friend in 6th grade who left for boarding school in Shimla. Or another bestie who moved home to Japan when i was 14. My first crush who has lived in Colombo since we were 12, but i got in touch with again 7 years later...all thanks to Facebook."

"With such fast paced lives and with everyone in a different part of the world it's difficult to catch up for even a cursory drink, making the Boozemail application one of the largest used on Facebook."

With newsfeeds giving you a play by play update on your friend's lives(which you can update the settings of to ignore lesser acquaintances, and bring your inner circle into the limelight) to building an entirely virtual social life for the simple reason that, having a real one that functions the same way, is plain impossible.

"Facebook is what binds me to my old friends and actually helps me get closer to people I never got a chance to bond with earlier. You may realise that you and a casual friend may have similar interests from the groups you join, the applications you prefer, and a million other things considering Facebook is so customised you can read a person's personality just by visiting their profile page. for eg. Leena and I studied in the same class for 6 years in school, casual friends, but she only realised i was a fellow fan of The Doors when she read my status message. It simply said, 'Bhavna is: stoned immaculate'"

"Friendships are born out of sticky situations, escapades, lurid stories brimful of laughter and tears. Getting caught for bunking maths class and playing basketball instead or talking about your dreams and your passion over a cup of coffee while watching a beautiful sunset cannot be recreated even with the best graphics."

"We bond through sharing good times and the not-so-good (rather horrible, horrendous and torturous) ones and this is not an emotion that transmits through an LCD screen. So when you think about it, Facebook is nothing close to the real thing, but it's one hell of a replacement when the real world is out of reach."

Thanks B for sharing your thoughts...

Facebook Indigestion : Burp:-)

Like many of you, I have been poked by friends, acquaintances, distant friends, old friends, friends of friends, new friends, do-I-know you friends, once-a-year-Happy-New-Year friends and more(phew)...

I get flowers, and wine and nick-names & superlatives and messages on the wall/ upgraded wall, and in the process these drive me up the wall! Generally been twittered and jittered by all this thumb typing and social media.

I soldiered on because I felt if I protested, I would be deemed uncool or out of sync with facebook applications...Until Kajal sent me a mail with somewhat similar thots and sentiments...So, that makes it two of us. I am not the only one facing Facebook Indigestion...

As I surpass the Dunbar Limit/Number(=150) of meaningful relationships, wonder what happens when everyone is connected to everyone. And then we all twitter, skype and say similar things to each other and drive each other crazy!!

Maybe, it ain't that bad. Maybe it's just Ponting's hammering in the T20 match(going on now) that's affecting my thots:-). Or maybe all this is going a lil over-board...I am gonna spend more time with my real job:-), my offline family/community and real flowers and beer!!

Next post. Will touch upon Relationship Capital and the Asymmetric Value of relationships(in normal English, quantity affects the quality of relationships:-)

Disclaimer: I have gained awesomely through all this social networking and web 2.0. it's just that overdose of anything gets you diminishing returns!

Eno kahan hai:-)