Digital Ecosystem for your Brand? Now what's that!!!

Just came back from a 3 hour breakfast at Roots Cafe - great poha, chilla jasmine tea and early morning drizzle...And the sight of two cute kids wallowing in the small rain water puddle...Wish I was 4 again:-)

Penning down few thots in the head on digital eco-system...While consulting clients through my Social Media consultancy - Once Upon A Time, I very often try to explain the need for a digital/online/social media eco-system...

Of course they don't always understand the need for it, grown up as they are on a 'one-size-fits-all' mass media diet.

Here are few of the guidelines - some learnt by personal experience curating the content for Cinnamon Stays, my UnHotel brand and some from Guy Kawasaki's book Enchantment...

1. Is your brand/platform/POV worthy of an eco-system? Is your product, service, ideology boring/ bland - then try to fix it first!You cannot build an enduring community/ eco-system around stuff that people hardly care.

You can buy lots of online, SM ads and people may even like those so that you have a tidy fan base but that's all a mirage.

In the new world, spend the most time on having a worthy cause. Anna Hazare has one. He doesn't really need a SM plan, calendar!!

2. Create Meaning. Give consumers, readers something meaningful to do.

What does that mean - Take the very popular Vodafone ZooZoo campaign. Let's visit it's fb page. While they seem to have done a reasonably good job of a solid fan base and daily interactions! They have just about tapped the tip of the iceberg...

More can be done in terms of getting ideas from consumers who love zoozoos(crowd-sourcing). Ideas to improve customer service for eg.

We are heading towards Social media fatigue and the way to keep your fans and consumers engaged are not cute viral videos and contests only but a more meaningful exchange on a daily basis.

3. Welcome criticism. This one makes most clients go paranoid. How can we allow negative comments? Lets delete the dissatisfied consumers rant. Lets ignore him(he is anyways a statistical rounding off error!!) Or even lets punish him for publicly criticizing my brand!

Recently I spent close to 20 days getting a complaint resolved by a major telecom brand. I used SM to first complain and rant and later protest and berate the brand. Yet the over-all response from the brand was hopelessly unwelcoming!!!

I guess my lifetime worth for that brand is very high. No amount of mass media 'song-and-dance' interruptions will now ever change my stance. They just blew a big chance to engage and enchant a vocal consumer...The life-time damage of an ignored customer is very high in the new connected world.

So while many brands are very busy measuring the total count of positive and negative feedback on online platforms, they mustn't just be complacent by knowing the statistic on a nice power-point slide.

The strategy to deal with online criticism should be exactly the opposite.

Lets engage the dissatisfied lot(of course we can't do much about the non-genuine ones). Let's figure out smart ways to 'welcome criticism'. This requires a culture change at the company, not just sophisticated measurement tools!! That's what brand management 2.0 will largely be about - a culture of welcoming criticism(via Guy Kawasaki). What are you doing about it?

Jugaad Studio - the culture, craft and creativity mash-up!

This project has been very close to my heart for more than 2 years now...After being in 'skunkworks' for a long time, Jugaad Studio - an ideas, design and merchandising company begins life on facebook TODAY 6:00pm.

Jugaad Studio is an ideas, design and merchandising start-up! There are two of us to begin with. My friend Yogi - the artist and designer and myself - the conceptor and curator of ideas - some cute, some quaint, some crazy!

There are so many good design studios around us. We will try to focus on the popular culture space - Bollywood, cricket, music, etc. And serve up delicious dollops of mashed up concepts - on tees, as posters, on mugs and the moon:-)

We will share & sell our ideas and finished products on the fb link above. Stay tuned!

I Want One Million Fans. I Want Them Now!

If you are in new media/digital media/ social media, one of the briefs which you may get from some clients is - I want 1 mn fans! Having a large fan following in itself is not a crime:-) But few crucial questions that tend to be blatantly ignored are...

1. To Follow What. The bigger question to answer before the 1 million number is 'what cause to follow'? Is the product or the over-abused passion points - cricket, Bollywood, music worth following especially on say the facebook page of the brand.

You can use media monies to buy fans. But they won't be worth much if you haven't answered the central question of 'to follow what?' And this requires a deep think and strategic alignment with your long term marketing plans. Else it's a tactical gimmick.

Gloat over the short term gain. But that's where the game will end.

2. A Facebook Fan is Not Really A Fan:-) Facebook is a funny country. It works on lazy likeonomics. To unlike is too much of work. To be a fan is effortless. So fans accumulated like a bargain hunt don't really count for much if they are not truly engaged. It's obvious but often over-looked - when nurturing your fan base, go for quality and not quantity alone!

3. The New Definition of ROI. Just because Social Media has the word 'media' built into it doesn't make it akin to a mass media platform. It's fundamentally different. Because it's 2-way, people-to-people interaction and has a complex web like multi-way talk & feedback system unlike the fixed channels of mass media! The 'investment' must be in 'interactions'. A fundamental difference from our mass media upbringing.

What we should really be obsessed with is the 'level-of-interaction'. Once we have got our brand in the middle of the most interactive conversations, then an ROI on the efforts makes sense. But before that all talk of ROI is a lot less meaningful...

As businessmen, entrepreneurs and brand owners, let's obsess about making our brands social and not just do social.

For questions, queries, business please connect with me on mannsinha@gmail.com
I run a brand 2.0 consultancy called Once Upon A Time and use social media to promote my hospitality brand -Cinnamon Stays with small success! The lessons learnt are personal and over the last 5 years!!

Social Media is a lot like farming. It requires time, patience, perspective, nurturing and passion! The cold hunting instincts are less effective here:-)

PS. The picture above is that of the San Francisco Scooter Girls - a girl riding community. It was founded on the belief that women have their own place in riding culture that's very different from the traditional biker scene.

The SF Scooter Girls website features photos of each member showing off her highly personalized ride. Disco bikes. Flower-covered bikes.

And although these women can choose to ride any manufacturer's scooter, their passion for Vespa, even though they have no affiliation with the company, creates a strong brand statement on its own. Scooty - few learnings from here?!

The Art of the Start

That's the name of the Guy Kawasaki Book. Love the name - Art of the Start. Wish I would have thought of it first:-)

Anyways, what I want to share today are some simple lessons that I learnt running my(our - with my wife) start-up - Cinnamon Stays! Originally written as an fb comment almost a year back.

So here are some tips that you may find useful....

5+1 lessons that I would like to share (commonsense in hind-sight)

1. There is no right time to start a business. One can never be too early. In my case it wasn't too late either. The important thing is to take the plunge...That's half the work done.(Honestly)

2. Our degrees and fancy designations and the corporate egos we accumulate over the years are the biggest deterrents.

Think like the neighbourhood grocery store guy. Do not analyse too much! You can't get all the answers by analysis alone....

3. The brand can wait. It's maybe strange coming from someone having spent 15 years in agencies, around brands. What I re-learnt in past 4 months...
The brand is the clean loo...
The brand is the on-time pick-up...
The brand is the putting a 80 kilo 'barf ki silli' in the tank to jugaad fix the boiling hot water tank:-)
The brand is conversing with the guests and lending them the book you just finished reading. Your brand actually is quite different from what you read in a book...

The logo and the stationery can wait....

4. Belief is important. Belief that you will succeed no matter what - even when friends snigger behind your back, when family questions your intelligence, when you are down on the last reserves of some hard earned money

5. Ask for help. For contacts. For leads . For networking. There are cynics out there and then there are successful people who want you to succeed.

5+1. Social Media is not a fad. It works! It has worked for me!! We have spent negligible money on mass media(didn't have much anyways:-) But managing social media is an art more than science especially for start-ups. You can only learn by taking the plunge in SM....

Facebook, twitter, stumbleupon, LinkedIn, flickr, Trip Advisor have all contributed to building Cinnamon as a fledgling hospitality brand.

Today Cinnamon is rated No. 1 on Trip Advisor. We get business through Facebook, twitter and Trip Advisor...Did I have all the answers for Social Media marketing when I started? Certainly not! But I have learnt vital lessons along the way!

So for any entrepreneur, wanna-be-entrepreneur, individual, small brand owner I offer the Cinnamon lounge as a meeting place...930 to 530 weekdays and extended hours weekends:-)Happy to help with my SM expertise!

I can help jump-start your social media strategy through my second start-up - Once Upon a Time - a story telling and brand 2.0 consultancy. Happy to share - the art of the start!

Tweet What You Eat and Other Thots

Was having an end of day quick chat an with ex-planner-colleague on twitter. She is a great user of the service, I an on-and-off user/critic/admirer:-)

And then in the morning discovered this small factoid about 'How Twitter may help you shed some extra kilos!'
Slim people worldwide are now posting their healthy food diet on 'Tweet what you eat'! Suddenly some ideas pop up in the mind on how we could use twitter(maybe they already are being used)

A ramble at the end of the day!

1. The Great India Discount Tweet. Tell where the biggest discounts are. With where it's convenient to park:-)

2. The 10pm what-movie-am-I-watching-tweet. One always keeps looking for people to do some post-movie-chat!

3. The weekend 'where-am-I-lunching-today' tweet or what's-great-on-the-menu tweet

4. The know-your-gadget-better tweet for the tech-challenged. Learning about the new gizmo one tweet at a time!

The trick I guess is to be more useful in a less and less obtrusive way

Pi-shaped Talent

As I wade through the workplace, transitioning from agency planning work to consultant work there are interesting shifts that are taking place in the sort of work that I do. And also in the way that work happens. More complex work - with a fine balance of 'analysis', 'logic', 'creativity' and 'ambiguity'. Geographically spread out work. Talent hot groups. Being a part of many such groups at the same time...Some you lead; in some you learn. In most you collaborate and build upon each others work. Multi-tasking, learning, forgetting...

And all this work requires a very different sort of talent than needed in the past! Eduardo Braniff in this Adage.com article describes beautifully these pi-shaped talent that's needed in this creative collaborative economy.

Pi, the Greek letter, describes talent that is broad in its interests and expert in two areas, if not more. As a decimal representation, pi never ends or repeats which, when used to describe talent, means no two "pi talents" are alike. And, as a circular constant, it is inherently about well-rounded talent. Though a constant mathematically, the only thing constant about "pi talent" is the rate at which their attention changes and ambitions evolve.

Excellent article. Do read it and share view-points...

What's age got to do with it?

In the afternoon today, I got a full primer on PlayStation from Neo(age 6)(who lectures me regularly on mobile and video games, thinks am way behind on the learning curve...) and then a lil later my father(age 65) wanted me to help him install skype!! My younger brother is quite a blogger and a web 2.0 expert!! Quite a digital savvy family balanced only by the combined tech-unsavviness of my mother and mil:-)

As the Internet turns 40, our one preoccupation that all technology products and services will only have the youth as early adopters, practitioners and evangelists will be put to test regularly...Just when I was mulling over these thoughts over a crazily busy fortnite, my planner buddy Meraj sent me this NYT link - Who’s Driving Twitter’s Popularity? Not Teens. Worth a read and some reflection...

Archiving some nuggets from the article..

1. Surprisingly(actually not so surprisingly, if you pause to reflect) many teens in the US(do we have data for India as well?) are not that heavy users of twitter. As one of them says - "I just think it’s weird and I don’t feel like everyone needs to know what I’m doing every second of my life". Well am not teen by a wide margin but have similar thoughts about twitter...

2. Though teenagers fueled the early growth of social networks, today they account for just 14% of MySpace’s users and only 9% of Facebook’s. As the Web grows up, so do its users. The notion that children are essential to a new technology’s success is now proving to be largely a myth.

3. Adults have driven the growth of many perennially popular Web services. YouTube attracted young adults and then senior citizens before teenagers piled on. Blogger’s early user base was adults and LinkedIn has built a successful social network with professionals as its target.

If I look around at my digital habits and behaviour and many of my friends, the digital adoption curve doesn't always co-relate to our age in some simple linear fashion...On the other hand, India will be different because we are crazily young in age and outlook(as far as statistics go).

On another note, this reminds me of my interview with Javed Akhtar in Bombay when he brushed aside all this fanatical obsession of marketers with youth - "Aap logon ne youth ko hauaa bana rakha hai. Youth ko yeh chahiye, youth ko woh chahiye. Arrey saheb, youth ko toh khud he nahin pata ki usko kya chahiye:-)"

A trip to Chanderi

Few days back, I spent a day in the sleepy 'kasba' of Chanderi in Madhya Pradesh. A 'kasba' famous for it's 'Chanderi sarees'. It also has lot of Rajput and Mughal architecture. It's the birthplace of Sangeet Samrath - Baiju Bawra (1542-1613) a dhrupad singer. and the court musician of Raja Mansingh of Gwalher...It was nice ,this journey back in time...

Big Idea : From Jayanti Janta Express to Soleckshaw

The big breaking news on Brand Equity yesterday was the scam-ovation by Publicis. Anyone who had spare time for such inanities(and that includes me:-) would have read the article/ expose by Brand Equity written in a breathless adolescent tone!

Anyways this post is about a quiet and real innovation that I found tucked as a story in the newly launched India edition of Technology Review - the MIT's magazine on innovation!

The story was about a solar powered rickshaw - perhaps the only non-polluting commercial vehicle in India and the sole means of earning a livelihood for over 5 million people!

After 100 years of the rickshaw era, scientists at the Council of Scientific and Industrial Research(CSIR) New Delhi have found a pollution-free solution to end the bane of this large population by developing the Soleckshaw.(All this rickshaw talk reminded me of the rickshaw that used to ferry me to play-school - it was branded Jayanti Janta Express branded on the train that ran between Howrah and Delhi passing through Patna!!)

Soleckshaw is driven partly by pedal and partly by electric power supplied by a battery that is charged from solar energy. The initiative has come as a small step towards improving the life of 800 million people who are living below the poverty line, including 5 mn rickshaw pullers.

Though the good ole 'autos'(driven on fossil fuel)are also an economical means of transport and used by millions, Soleckshaw with its zero carbon footprint promises cleaner environmentproviding quality of life for rickshaw-pullers without any reliance on fuel...

Hope the Soleckshaw happens. Hope it gets the requisite push by the govt. And some corporate good Samaritan also takes up the cause...

And hope the conversations in big media are a little more about game-changing innovations and a lot less about scam-ovations!!

P.S. A piece of trivia - this is the chaar sau beeswan post of Indiadrant:-)

Osianama and gymming the mind

Just came out of a four hour brainstorm with a friend. Am helping him start a new creative venture! It has been a serious Sunday so far:-) But starting this week am signing a no-work-on-Sunday bond with myself and then stick to it...Had bookmarked this interview of Neville Tuli yesterday in ET where he was discussing this art show Jashn Osianama in the capital! You may want to browse through the interview here!

Jashn-Osianama — is Tuli’s curating effort and is a new festival for the visual arts which juxtaposes, some of the world’s most refined, subtle and expensive art works with simple artifacts of popular culture; with Japanese Samurai art, Tibetan Thangkas, Rajasthani and Pahari miniatures, vintage world film memorabilia, political propaganda, magic memorabilia, antiquarian and modern photography put alongside modern and contemporary art from the Indian sub-continent.

Most of the stuff that Neville talked I found very interesting. Sharing it with shards of my random thoughts.

1. He focussed on the need to create an 'art space' which everyone feels “is ours”. Intellectual intimidation should not be to a point of making people feel insecure about even entering a space where art is on display.

For a generation which is almost lost in the labyrinth of malls and commercial space, it may not be a relevant question:-) but I guess some body's got to think of the museums and not just the malls!

2. Creativity is a birthright and is a part of every mind but it takes a little effort to trigger this creativity? Viewing opportunities, where prior knowledge is definitely not a pre-requisite are critical. Once that opportunity is grasped, people will slowly begin to realise that a visual is like a piece of text, it needs to be read because it has its own grammar and language. This reading requires learning and education. Since visual is not text and is therefore not equated to knowledge they become an easier form to seduce a newcomer into the art space

It's a fine point. I think I have refrained from entering art spaces on many a occasion because of this intimidation that Neville talks about. That and the self created expectation and pressure of prior knowledge!

3. Tuli believes there is an urgent need to build new institutions to occupy the energy of people, to ensure that their families participate, so that there is no numbing of minds, give opportunities to occupy the mind which is a muscle after all and if not exercised will rust. “There is so much boredom in daily Indian life, edutainment is the new ‘fashion’ word across the world but India has not even begun this process. Right now what is the choice you have? Kambakkht Ishq?

And perhaps we need it the most in 'Kambakkht Gurgaon' where the malls and the 'firang sounding' towers and the ubiquitous theka do not leave any/much space for art spaces for the community!

Jonathan iVe - design sutras

Read this piece on the world's 100 most creative people on fastcompay.com on my feed-reader! Perhaps predictably the fabled Apple design head Jonathan iVe tops this list.

This week as I slip into a new job and a project on the Millenials, for some strange reason, I am pulled towards design and design related thots.

Few design sutras from the article gleaned from Jon's profile.

1. Design According to Ive - "There's an applied style of being minimal and simple, and then there's real simplicity. This looks simple, because it really is." (Wired)

2. Referring to the Apple design team - "The memory of how we work will endure beyond the products of our work." (Interview for Design Museum,2003)

3. "Very often design is the most immediate and explicit way of defining what products become in people's minds." (Interview for BBC, 2002)

This is such a profound revelation. Often in most agencies, planners(me-in-the-immediate-past included) waste a lot many hours unlocking the meaning of the brand only to discover that the design maybe at variance with the meaning. More frightfully, the design and the brand communication happen in separate silos. Brand communicators and the design guys are frequently not in sync with each other.

4. "With technology, the function is much more abstract to users, so the product's meaning is almost entirely defined by the designer."

And it's so strange and sad that product design in many companies is totally delinked from marketing's hunt for meaning.

5. "Something like the iPod is a melding of design and user experience and marketing and pop culture, and you don't achieve that without coordination throughout the company. And for that you need a CEO who gets it."

Mental note - Must catch more of iVe's interviews on the www.

The Evolution Of Communication

Source : Mike Keefe's cartoons

The Madness Starts at 9

My friend, Vinay(Kanchan) has written this hilarious book - The Madness Starts at 9!!

The book is a satire on the corporate world. It is set in an agency, and is a humorous take on many events that happen in the life of the agency!

1. Vision Impossible - elaborates on the mind numbing nature of vision meetings

2. True Lies- looks at how in a interview process, both parties celebrate the 'creative distortion of the truth'

3. Wait Until Dark - is about how office parties can be used for furthering your career graph:-)

4. A myth called performance appraisals - is well, the name kinda says it all :)

5. Stumped - shows what happens in an organisation on the day when India plays a cricket match

6. I know what you did last summer - demystifies what really happens during summer internship

7. Murder by Numbers -dwells on how we inherently are intimidated by numbers, even though they have a critical role to play

and so on...You can get the Hindu review of the book here...

All the best Vinay! Hope you have a best-seller!!

Roadshow Romeo : 5 1/2 Thoughts

Didn't really think could get around to doing a post during Diwali break. But here I am...typing hard on the clanky keyboard while Neo sleeps...

1. Saw Roadside Romeo yesterday - Neo, his mama and myself in a theatre in Patna called Ashok - Rajdhani Ka Gaurav. It's a 59 year old theatre that doesn't hide it's age. Musty, somewhat smelly but full of happy memories from my childhood!!

2. You can read a quick review by Subhash K Jha here...

3. I enjoyed the movie and so did Neo. Though not sure, who liked it more...LOL. Technically, (with my limited exposure) I feel it's perhaps the best made Indian animation fillum till date. The Disney magic touch is definitely there. And the arranged marriage between Yash Raj films and Disney has worked!!

4. Though it's a bit difficult to slot the movie for any particular age-group. It's needlessly romantic/ syrupy for a kiddy film. 5 year old Neo was yawning through the second half...Too simplistic and linear for the movie buff. Too Bollywood for the animation purist. But I guess this is the first of a new wave. The Bollywood effect on animated movies has just begun. Maybe this is how Bollywood could enter the global movie market.

5. Javed Jaffrey as Charlie Anna is just too good. His seasoned voice brings great vigour and vivacity to the slum-lord's role!! Maybe there is life beyond the movie for Charlie Anna.

51/2. Neo has declared he will watch it again on VCD, so there you are - the TG has given a thumbs up! But the Rajdhaani Ka Gaurav didn't have pop-corn(Unpardonable)!!!

Talking To Mobisumers - some thoughts

I have to speak at the afaqs Mobile Conversations seminar on Friday in Mumbai.

Actually, it's quite telling how the average analog ad agency in Mumbai/ India thinks so little about/around the mobile. And even when we do, we don't really factor in the mobile consumer( a whopping 280mn of us). Most of the time we trim our TV ideas to fit the small screen and 140 characters.

Just putting some WIP thoughts for my talk. Would look forward to any comments/ thoughts, suggestions, case studies, etc. Anything?
I think as an advertiser/ marketer communicating through/ to the mobile must be sensitive to the following:

1. Snackable - All mobile content must be snackable. We are limited by the constraints of 140 characters, a very small screen, a partially attentive consumer and intrusion into her personal space!

2. Shareable - Unlike TV communication/ marketing content on the mobile is shareable...Therefore, mobile creative content must capitalise on this.

3. Low Fat - We must not overload the information content in our marketing messages. Keep it low fat!! Send me stuff in two sms. Just tell me one fact at a time.

4. Personal - The mobile is a personal, often a private medium/ screen. So, beyond a point our TV intrusion tactics will not work/ backfire for brands. It's a one-to-one conversation that we need to have...Don't call me on a Sunday after-noon to sell some God damn credit card even if it's platinum!!

5.Informal - Brand communication on the mobile can/ ought to have an informal tone/ content. Can we have a Friday Dressing code for mobile marketing:-)

6. Anytime - There is no fixed time for the mobile marketing message. We don't have to wait for prime time or cricket matches or saas bahu soaps to start the conversation. And with the extended and 24X7 reach, it puts an added responsibility on marketing...

7. Talk Value - Because the medium is highly shareable, brands can generate a lot of Talk Value if they craft the content right and seed it properly. Consumers can generate a ripple effect of INFLUENCE for our brands...

8. Generation Less - Especially in the Indian context, where the mobile is often shared within the family, we must be sensitive that marketing communication might have to have an across the generation appeal...

That's all for the moment...Do write to me post Friday and will mail the presentation...

Inkfruit : Design Democracy

It's been a week of meeting interesting people. After Aviator Simon on Monday, I met the IITian Navneet today! A designer and the co-founder of inkfruit.com.

Inkfruit is a web-based, T-shirt design co-operative!! Anyone can upload their T-shirt designs on the site. The winning designs get a prize and the designer gets his name printed on the T-shirt when it gets manufactured. You must check out this interesting site/ concept!

Am glad Navneet got in touch with me about a week back and today we met at the Inorbit Mall,Malad. I have been interested in design for close to a decade now. Well design and of late co-creation and community. So, I was happy that Navneet approached me to brain-storm on his project!

Every time I have stepped out of my little planning world, it's been very rewarding. Am sure, engaging with Inkfruit would be a similar experience...

Thanks Navneet for the free T-shirt(captioned Disco Fever '82)...

In the ride back to Bandra I also thought about my idea of starting a virtual creative content company based out of Mumbai, a book on co-creation, doing a design course(sometime soon)...

Earlier in the day wrote an article for Mint on the 'media snacking culture'. Turned out well...And a while back told Ram and Shyam story to Neo(the 20th sequel in as many days. More about it in some post soon:-)

Youtube Insights : Applying Science to the Art of Viral Marketing

First read this article in HT Cafe Mumbai. Traced it to the original at Michelle Quinn's blog on LA Times. You can read it here.

After Google Analytics comes YouTube Insights - A feature introduced in March, gives YouTube account holders who have uploaded videos to the site a range of statistics, charts and maps about their audiences.

The data bring a little science to what has been the art of viral marketing, and the potential for big changes in how bands, television shows, movies and consumer products are promoted on the Internet.

Welcome to DIY marketing on the web. Insight is part of a trend on the Web. The social networking giant Facebook offers account holders a weekly report that, like Insight, is free -- and has a similar name, Insights. The information it provides is used by individuals and companies that have Facebook pages and want to hone their marketing.

-YouTube is becoming the world's biggest focus group.

-What's distinct about YouTube Insight is the immediacy of the information and the discovery element -how viewers found the content

-Ideally, the data provided by YouTube Insight will help identify better who true tastemakers are. What really sparks a viral campaign? What is the match to the flame?

P.S. The picture above is from Neemrana Fort, built almost 600 years before the youtube:-) About 100 odd km from Delhi where I was last week digging some insights on OOH communication.

Goafest - Day Zero

For me and a bunch of 'newly acquired' colleagues, day zero(from late afternoon)was largely about beer, singing SD Burman songs and a not-so-bad Dainik Bhaskar party at Blueberrys...

The coming together of Abbys and the Goafest is a great beginning. Now if we have managed to lower the scam quotient of the awards, it wud be sone pe suhaga! But maybe I said it too early and maybe I am too naive in believing a change will happen soon.

Check out the conclave speaker notes if you haven't- 1. Agencies need to be active partners in brand building!

and 2. Agencies Not Bringing Value to the Table Why do we(ad agencies) berate ourselves so much!!!

Looking forward to an early morning splash in the pool:-)

Lin-storm : the new digital model!

Among the first signs of a formal analog and digital media company courtship(to my knowledge) is the tie-up between Lintas Media Group and digital agency Pinstorm.

Linstorm will offer a pay-for-performance model for digital platforms like the internet and mobile phones. This will mean that the client will pay for the advertising only if the campaign meets pre-determined targets which could be in terms of the number of clicks, impressions or conversions.

You can read the complete story here.

Mahesh Murthy, founder, Pinstorm, had this to say- “The idea is to bring the share of digital in the total Indian advertising scene to the tipping point of 7% from its current levels of 3-4%.”

The Linstorm model would be interesting to watch for the nascent digital advertising market in India!!

ActiveAds

A while ago while browsing through a WIRED issue had come across a Canon/Nikon ad(sorry can't remember which brand exactly). It was an example of what I term as an ActiveAd.

It had no fancy art, no tag-line, no hyped brand promise, just an equation of DIY features, some benefits and a link to know more about the product. Many tech brands I have observed follow this format of an ActiveAd.

Maybe we could follow the lead in FMCG, durables and other categories as well!

So what makes an ActiveAd.
1. Obviously it will lead the reader/ browser to some action.
a. Goto www.checkoutthisstuff.com
or b. Try the product demo at physicalspace.com or virtualreality.com
or c. Cut this ad and get 10%off at physicalstore.com

2. ActiveAds can do without taglines...They show the product, they talk about the benefits. They excite you about the technology without geek-speak!

3. Information is more/ equally important than the brand 'image' art/ layout. Don't keep on repeating the headline. Behave like a retail environment. Tell me more about the product ingredients, the underlying technology, the benefits, the sourcing story, the environment stand of the company, the packaging stories, etc. Throw me a new nugget/ factoid instead of irritating me with the same baseline...

4. Active ads allow participation. Our current TVCs are not active. They are passive bombardments on our senses. But with a little bit of imagination and digitisation, all advertising forms can be made more active!

and 5. ActiveAds aim more at behaviour change rather than worry about awareness and recall scores only.

These are still WIP thots. We should aim at making all the ads more active! It's better ROI.

If you come across any blog posts, articles around this subject, please lemme know!

Happy Holi...Maybe no more posts till Monday!