Hip Hop Grannies and Generational Mash-up

One of the entities under The Futures Company is Yankelovich - a leading consumer research company that has helped marketers understand consumer values and behavior since 1958. It has also done pioneering work in 'generational marketing'!

It's pretty cool that I am now working on projects with the Yankelovich dudes and getting a hang of 'generational marketing'.

Now one of the concepts on which we are currently working has to do with generational mash-ups. The grey zone where generational values, attitudes and behaviours seem to be cohabiting.

The 'Hip Hop Grannies' from China are a good example...

Generational Mash-ups. Maybe marketers for Lifestyle brands, travel, well-being should study this space of 'generational mash-ups' to unlock new spaces!

Cool Grey/ Silver.There also is a market for cool stuff for the elderly. From spectacles and watches, to hi-end fashion, the wallet-rich elderly are good targets not just for expensive but 'expensive and cool' stuff. It's just that we seldom look at them in a mashed up way! My 65 year old father has started wearing 'shorts', is now comfortable wearing the colour 'red'(no longer just greys and khaki for him) and I think sometimes uses the word 'cool' when he speaks to Neo!!

Baba Ramdev & AOLCloser home Baba Ramdev, Shri Shri Ravi Shanker and others are already transforming the lives of the elderly. And while they aren't exactly hip-hopping, there is a sea change in their attitudes and aspirations which mainstream brands may not be tapping into.

The kapal-bhaati and anulom-vilom have energised the minds of the elderly. They might be willing to experiment more than we imagine. Mascots - Zohra Sehgal. Amitabh!

Power of TV. While one of the most powerful media of our times - TV has been chained to saas-bahu and now the reality trash, there could be a welcome space for subjects around generational mash-ups...

Every time somebody or something crosses a neat boundary or silo, interesting/ provocative things happen/ can happen...

Kreatve Inside

At my company, am a part of a 'creative committee'...Currently, we are doing an all office audit of what are some of the creative stuff we have done in the recent past... Since the entire exercise was about being and acting creative...tried making a video out of it. It hasn't come out that well though. Limitations of the video making site!

But found playing with video and images liberating. Thanks animoto.com! It also helps sell the ideas better. Planning to tool around a bit this month. Maybe start with a video for Neo's birthday, a short film(maybe) on a story I wrote a couple of years back, a creds for the Millennials study that I am working on and also some new business video conversation-starters... But first maybe a video post on 'social media fatigue':-)

Anti-boredom Dawai!

Friend of mine sent this...Cute and funny!

Sending it to my mother!!

Faults of Argument and Parallel Thinking!

One of my colleagues had a great argumentative mind. He would impeccably find 'fault' with every concept and idea. And yet, having found the 'fault' in reason/concept, he would fail miserably in building something new.

As I look back at many of the professional relationships I have had in Indian advertising, am amazed at how good many of us are at finding faults in other people's arguments and how little time(in relative terms) we devote to co-creating some idea/ concept!!

In case you are interested in this line of thinking, you could browse through Edward De Bono's book - Think! Before it's too late.

De Bono says...

1. With the traditional argument or adversarial thinking each side takes a different position and then seeks to attack the other side. Each side seeks to prove that the other side is wrong. This is the type of thinking that was established by the Greek Gang of Three (Socrates, Plato and Aristotle) two thousand four hundred years ago.

2. Adversarial thinking completely lacks a constructive, creative or design element. It was intended only to discover the 'truth' not to build anything.

Value is never really created by only the adversarial mode of thinking! You get an ego boost. That's all about it...

3. But there is another, more constructive form of thinking called 'Parallel Thinking'. With 'parallel thinking' both sides (or all parties0 are thinking in parallel in the same direction. There is co-operative and co-ordinated thinking. The direction itself can be changed in order to give a full scan of the situation. But at every moment each thinker is thinking in parallel with all the other thinkers. There does not have to be agreement. Statements or thoughts which are indeed contradictory are not argued out but laid down in parallel.In the final stage the way forward is 'designed' from the parallel thought that have been laid out.

4. A simple and practical way of carrying out 'parallel thinking' is the Six Thinking Hats method which is now being used widely around the world both because it speeds up thinking and also because it is so much more constructive than traditional argument thinking.

5. As you may already know, the "Six Thinking Hats" is a powerful technique that helps you look at important decisions from a number of different perspectives.

While we all know these things, rarely do we put them into practice! The different hats and what they stand for are here...Am meeting a friend for some idea-generation for his new venture, so let me wear the yellow(positivity) and green(creative) hats and meet him...cheers

Pi-shaped Talent

As I wade through the workplace, transitioning from agency planning work to consultant work there are interesting shifts that are taking place in the sort of work that I do. And also in the way that work happens. More complex work - with a fine balance of 'analysis', 'logic', 'creativity' and 'ambiguity'. Geographically spread out work. Talent hot groups. Being a part of many such groups at the same time...Some you lead; in some you learn. In most you collaborate and build upon each others work. Multi-tasking, learning, forgetting...

And all this work requires a very different sort of talent than needed in the past! Eduardo Braniff in this Adage.com article describes beautifully these pi-shaped talent that's needed in this creative collaborative economy.

Pi, the Greek letter, describes talent that is broad in its interests and expert in two areas, if not more. As a decimal representation, pi never ends or repeats which, when used to describe talent, means no two "pi talents" are alike. And, as a circular constant, it is inherently about well-rounded talent. Though a constant mathematically, the only thing constant about "pi talent" is the rate at which their attention changes and ambitions evolve.

Excellent article. Do read it and share view-points...

My Son's Father : 5 Things I Re-Learnt From Neo

I was a bit apprehensive how my son, Neo would adjust to this city shift - Bombay to Delhi. He took less than 24 hours!! Children are that adaptive...I have tried to spend more time with him these last two months...It's amazing how you can learn/ unlearn/ re-learn tons of stuff from your kids. In their innocence and curiosity they often make profound comments and observations....Here's what I picked-up!

1. Look beneath/ look around. I remember it was one of the first few weeks in our Gurgaon house, he ran upto me to show something, Dragged me to the 'backyard' and asked me to look at 'the thing'. With my well trained planner eyes I kept searching for 'a thing' a 'big physical thing' while Neo wanted me to show how tall the grass had grown!!

He often stops me and shows me an unusual flower, the full moon, a bird on the wire, ants in the bathroom...

2. Play and learn. Like all kids, he has an insatiable appetite for play. Kids want to play in the morning, while eating, while studying, before going off to sleep...In play they learn. Playing UNO, snakes and ladder, cricket, ludo and Monopoly has made me wonder how we can inject more play at work. Increasingly a lot of work that we( at least I do) is conceptual and creative. Being too serious and working like a factory shift has diminishing returns beyond a point. It's the play value at work that adds that extra bit!

3.Do you know my friends?It's important for him that my wife and I remember all his friends names(often I fail miserably)- Bombay school friends, Bombay Ashiana building friends, Gurgaon school friends, the colony friends, the school bus friends...

What I feel is in all the lip service that a lot of marketing pays the DM mailer often reads - Dear loyal customer, the call centre guy often calls up from your mobile company to find if you are a post-paid or a pre-paid customer!!

If it's a relationship you care, remembering names is important. Period.

4. M and H.The other week-end I had taken Neo to the Qutab Minar(achcha tower hai he kept on saying), he suddenly points out to some similarity he found between the Hindi letter 'mm' and the English alphabet - 'H'. I wondered why this thought never came to me.

Is it because our analytical minds have been trained to spot the differences more than focus on similarities...Kids are good at recognising patterns. And it would help if we could learn to relax our grey cells and hunt for patterns in unlikely places.

5. Deliver-what-you-promise. It's very important for Neo that I walk the talk. If you have promised a bedtime-story, it must be told. Neo would wait upto an hour with sleep-filled eyes to hear a 'Ram-aur-Shyam' story from me.

Kids I have realised can teach us an awful lot...Next time before we brush them aside - Accha chup raho, abhi tum bache ho - maybe it would make more sense to lend them a ear!

P.S. The picture is that of a 'digital drawing' that he made on my laptop:-)

Osianama and gymming the mind

Just came out of a four hour brainstorm with a friend. Am helping him start a new creative venture! It has been a serious Sunday so far:-) But starting this week am signing a no-work-on-Sunday bond with myself and then stick to it...Had bookmarked this interview of Neville Tuli yesterday in ET where he was discussing this art show Jashn Osianama in the capital! You may want to browse through the interview here!

Jashn-Osianama — is Tuli’s curating effort and is a new festival for the visual arts which juxtaposes, some of the world’s most refined, subtle and expensive art works with simple artifacts of popular culture; with Japanese Samurai art, Tibetan Thangkas, Rajasthani and Pahari miniatures, vintage world film memorabilia, political propaganda, magic memorabilia, antiquarian and modern photography put alongside modern and contemporary art from the Indian sub-continent.

Most of the stuff that Neville talked I found very interesting. Sharing it with shards of my random thoughts.

1. He focussed on the need to create an 'art space' which everyone feels “is ours”. Intellectual intimidation should not be to a point of making people feel insecure about even entering a space where art is on display.

For a generation which is almost lost in the labyrinth of malls and commercial space, it may not be a relevant question:-) but I guess some body's got to think of the museums and not just the malls!

2. Creativity is a birthright and is a part of every mind but it takes a little effort to trigger this creativity? Viewing opportunities, where prior knowledge is definitely not a pre-requisite are critical. Once that opportunity is grasped, people will slowly begin to realise that a visual is like a piece of text, it needs to be read because it has its own grammar and language. This reading requires learning and education. Since visual is not text and is therefore not equated to knowledge they become an easier form to seduce a newcomer into the art space

It's a fine point. I think I have refrained from entering art spaces on many a occasion because of this intimidation that Neville talks about. That and the self created expectation and pressure of prior knowledge!

3. Tuli believes there is an urgent need to build new institutions to occupy the energy of people, to ensure that their families participate, so that there is no numbing of minds, give opportunities to occupy the mind which is a muscle after all and if not exercised will rust. “There is so much boredom in daily Indian life, edutainment is the new ‘fashion’ word across the world but India has not even begun this process. Right now what is the choice you have? Kambakkht Ishq?

And perhaps we need it the most in 'Kambakkht Gurgaon' where the malls and the 'firang sounding' towers and the ubiquitous theka do not leave any/much space for art spaces for the community!

BMW Vs. Audi Outdoor Skirmish

Ajay, our Tribal planner mailed me this nugget. It seems new fighting between BMW and Audi has started in Santa Monica, USA!

AUDI hung up a commercial on the main street with the text: "The entirely new AUDI A4. Your move BMW."

BMW thought about it for a week and hung up on the next building a much bigger advertisement hoarding, "Checkmate!"!! (source: interesting-thingz.blogspot.com)

How many ARTISTS are there in the room?

Just started reading Daniel Pink's best-seller : A Whole New Mind. There is a wonderful anecdote in one of the chapters on 'Design'.

Gordon MacKenzie, a longtime creative force at hallmark Cards, often visited schools to give talks about his profession. He'd open each talk by telling students he was an artist. he'd then look around the classroom, notice the artwork on the walls, and wonder aloud who created the masterpieces.

"How many artists are there in the room?" MacKenzie would ask. 'Would you please raise your hands?"

The responses always followed the same pattern. In kindergarten and first-grade classes, every kid thrust a hand in the air. In second-grade classes, about three-fourths of the kids raised their hands though less eagerly. In third grade, only a few children held up their hands.

And by the sixth grade, not a single hand went up. The kids just looked around to see if anybody in the class would admit to what they'd now learned was deviant behaviour!!

Perhaps, it's even more true in our culture. There is a touch of sarcasm in most people when they say - "Yeh toh thoda artist types hai", "Artist hai bhai, isko duniyadaari kya aayegi", "Chhor do yaar, yeh artist log aisen hi hote hain"... Emphasising that the creative, the artist is a deviant.

Society still collectively conspires to pull down the many raised hands in kindergarten grade one and later...

Therefore, I was thrilled when my wife asked Neo(my 5 year old son) the other day while he was painting- "Aur tum kaun ho?". And he smugly said - "Main artist hoon"...I hope he always raises his hand...

Talking To Mobisumers - some thoughts

I have to speak at the afaqs Mobile Conversations seminar on Friday in Mumbai.

Actually, it's quite telling how the average analog ad agency in Mumbai/ India thinks so little about/around the mobile. And even when we do, we don't really factor in the mobile consumer( a whopping 280mn of us). Most of the time we trim our TV ideas to fit the small screen and 140 characters.

Just putting some WIP thoughts for my talk. Would look forward to any comments/ thoughts, suggestions, case studies, etc. Anything?
I think as an advertiser/ marketer communicating through/ to the mobile must be sensitive to the following:

1. Snackable - All mobile content must be snackable. We are limited by the constraints of 140 characters, a very small screen, a partially attentive consumer and intrusion into her personal space!

2. Shareable - Unlike TV communication/ marketing content on the mobile is shareable...Therefore, mobile creative content must capitalise on this.

3. Low Fat - We must not overload the information content in our marketing messages. Keep it low fat!! Send me stuff in two sms. Just tell me one fact at a time.

4. Personal - The mobile is a personal, often a private medium/ screen. So, beyond a point our TV intrusion tactics will not work/ backfire for brands. It's a one-to-one conversation that we need to have...Don't call me on a Sunday after-noon to sell some God damn credit card even if it's platinum!!

5.Informal - Brand communication on the mobile can/ ought to have an informal tone/ content. Can we have a Friday Dressing code for mobile marketing:-)

6. Anytime - There is no fixed time for the mobile marketing message. We don't have to wait for prime time or cricket matches or saas bahu soaps to start the conversation. And with the extended and 24X7 reach, it puts an added responsibility on marketing...

7. Talk Value - Because the medium is highly shareable, brands can generate a lot of Talk Value if they craft the content right and seed it properly. Consumers can generate a ripple effect of INFLUENCE for our brands...

8. Generation Less - Especially in the Indian context, where the mobile is often shared within the family, we must be sensitive that marketing communication might have to have an across the generation appeal...

That's all for the moment...Do write to me post Friday and will mail the presentation...

Centerfresh and the Viral Factory

Geetanjali just mailed me this Center fresh viral. Very cool!! Wish we had done it...You can watch it here...But it got me thinking...

1. Most virals of Indian origin look as if they have been manufactured at a Central Viral Factory.

2. Same art, similar narrative styles, same measured portions of quirkiness...

3. It's as if the clients are saying - mujhe bhi ek viral bana do exactly pehle jaise wala...please please and the agencies(y) comply...

4. But virals are a very good example of the 'new creative' - spicy, mashed up with popular culture. No great burden to be 'entirely original'.

I must lay my hands on the 10 ways to make a viral article that Leroy promised...

Teach India : Wish I Had Thot Of It

There often comes an idea you wish you had done it/ thought about it. The Teach India campaign from TOI is one suck kick-ass idea!

Brutally simple, yet immensely powerful and so sorely needed for India.

"Teach India" is an initiative by 'The Times of India' to help provide an equal opportunity for education to underprivileged children.

The aim of "Teach India" is to provide a platform to educated Indians to provide assistance in basic education to the unprivileged children.

"Teach India" will connect educated individuals with the specialist education providers.

'The Times of India' has tied up with select NGOs in the field of education in multiple cities across India.

Participants have to devote just 2 hours a day to teach underprivileged children, either in a formal environment or even informal teaching like story telling.

There were mote than 10K responses on day one. Some companies are volunteering batches of 50 employees for this...I just signed up!

Inkfruit : Design Democracy

It's been a week of meeting interesting people. After Aviator Simon on Monday, I met the IITian Navneet today! A designer and the co-founder of inkfruit.com.

Inkfruit is a web-based, T-shirt design co-operative!! Anyone can upload their T-shirt designs on the site. The winning designs get a prize and the designer gets his name printed on the T-shirt when it gets manufactured. You must check out this interesting site/ concept!

Am glad Navneet got in touch with me about a week back and today we met at the Inorbit Mall,Malad. I have been interested in design for close to a decade now. Well design and of late co-creation and community. So, I was happy that Navneet approached me to brain-storm on his project!

Every time I have stepped out of my little planning world, it's been very rewarding. Am sure, engaging with Inkfruit would be a similar experience...

Thanks Navneet for the free T-shirt(captioned Disco Fever '82)...

In the ride back to Bandra I also thought about my idea of starting a virtual creative content company based out of Mumbai, a book on co-creation, doing a design course(sometime soon)...

Earlier in the day wrote an article for Mint on the 'media snacking culture'. Turned out well...And a while back told Ram and Shyam story to Neo(the 20th sequel in as many days. More about it in some post soon:-)

Power of Sub-titles

I had to write about this.

Girirajsingh Natubha studied up to Class 2 in Jamnagar. All his life he struggled to read simple words. A few years ago, however, he found to his surprise that he had begun to read.

It happened quite amazingly after he began watching Chitrageet, a Gujarati television programme of film songs, which had subtitles at the bottom of the screen.

Since he knew many of the songs, he could anticipate the next word. When it appeared he would read it unconsciously and sing along, karaoke style. Soon he found he was able to recognise words in the bazaar and before long he was reading headlines in the newspaper.

A brainchild of Dr Brij Kothari, a social entrepreneur and an IIM Ahmedabad professor(now at Cornell), 'Same Language Subtitling' is a simple but powerful idea which is proven to improve literacy among adults and children.

You can read the rest of the article here.

Dr. Kothari won the $250,000 global innovation prize from the World Bank, which he has used to pay for the cost of subtitling.

For the past five years, every Sunday morning, 15 crore persons have watched Chitrahaar and Rangoli with subtitles. A Nielsen-ORG study, conducted in 2002 and 2007 to assess the impact of subtitling, showed that only 25% school children could read a simple paragraph in Hindi after five years of schooling.

However, this jumped to 56% if they were also exposed to subtitling for 30 minutes a week on Rangoli. Equally dramatic results were found among adults.

Is there a way to micro-fund Dr. Kothari and his efforts. And not just in money. Imagine, all the Internet connected people, the active user base of 20mn volunteered to sub-title the TV content for a literacy movement in India!
Far better than mere burning candles to support causes!

Could Infosys, Wipro, or some company volunteer their computing capacity to help in this endeavour. What better way if some of us can help all of us!

Dr. Kothari gets the Grand Prix for his big idea!! How do we help such social entrepreneurs guys?

Random Note - Why Write, Just Type!

These days the only time I wield the pen is to sign cheques!!

I had quite a lousy hand-writing which affected quite a few grades in school and college! In fact, I am surprised how I ever passed some of my engineering papers. By the time I finished scribbling on the last ream of paper, it was illegible to even me!!

Anyways am happy, I don't have to wield the pen any more. On MS Word, finally I have caught up with some of my more calligraphically gifted school friends:-)

Hopefully, in another couple of years, with speech recognition software getting better, my slow typing speed will also cease to be a handicap...

Maybe finally the thinking > typing > writing...

I wonder of what use are the hand-writing sessions that my 4 year old son Neo under-takes...He will learn wriitng only to never use it in later life...Why don't schools teach typing instead. Make it compulsory...

And why don't we teach better thinking tools in schools. We need better thinkers in larger numbers today, far more than guys with great hand-writing....

No Entry To Brands

I hate the term social media. I feel it lowers the value of both 'media' and the concept of being social. The term is just a convenient envelope to help brands/ commercial media trespass into the private space of people more indiscreetly than ever before!!

Some time back had stumbled upon this post by Richard Huntington which splendidly captures my sentiment. Do read the post.

By trespassing on spheres of conversations between real people, brands reveal their fake selves even more quickly than before.

Social media must not end up being a 'Selling Ground' for brands...The sooner marketers realise this, the better. Because the people out here are smarter, with more IQ, more EQ, more creativity, more environmental sensitiveness than what mass market brands would have ever come across!!

The cost of a backlash to an intrusive brand sales pitch could be quite high in the long term!!

How Not To Be A Digital Agency Part 2

I had promised myself to stay away from the screen, the web and most things that connect back to work:-)...Am away on leave in Kerala(today in Munnar). Just came on the web for a while...

Okay lemme just post the second part of the 'How Not To Be...' thots...

7. It's not about the digital department or wing or cell. It's about the
digital projects. Before you do the department and cell, get the projects. Somehow/ anyhow.

8. It's not only about learning. It's an equal dose of unlearning everyday. And believe me, the un-learning part is tougher!!

9. It's not about geography & branch turfs anymore...The digital agency must function across geography as a seamless talent hot group connected by technology. It's about structural tweaking. Get the CEO on your side...

10. It's not about creative and strategy and digital dudes. It's about 'problem
solving and creation using digital tools and platforms...Sounds obvious, but one hell of a tough task within the agency!

11. It's not about telling. It's an equal measure about selling. Internally, with clients. Digital Evangelism needed. And as many teachers as students:-)

12. Digital is not a technology or a platform or the debate about organic and
inorganic growth.

Digital is our business. The short term and the long term of it. Period.
P.S. Okay back to my holidays. Indiadrant will be back in full force around Dec 17!
Cheers
(Tried to add some lovely Kerala pix but failed 6 times. I give up!!) Later...

How Not To Be A Digital Agency Part 1

Like many analog agencies ours too is trying to be digital. The process began early this year in the Temple city of Siam Reap in Cambodia. Then we had some very engaging digital sessions in Singapore...

These are still early days into Being Digital...Still have tried to collate the lessons learnt/ and observations from around in my first steps into digital!(Not in any particular order or hierarchy of thot).

1. The game's not just about technology, its still about human psychology! Far too many CEO's are shying away from digital because they feel scared/ numbed by the technology buzz around. It's a pity. It just slows the entire digital thinking in the agency.

2. It's not about learn and do. It's about do and learn.

3. It's not about strategy first, it's a lot about execution first as well.
Digital is a far complex strategy-execution inter-linked game anyways which analog
agencies have difficulty understanding...

4. Digital thinking cannot be brought about by forced collaboration between different departments. It's about genuine conversation between people who call the shots and people who get it.

5. It's not about top-down or bottom up. it's about both at the same time!!

6. The pit-fall is to make 'digital' the new epi-centre of creativity and snob
appeal within the agency.

Let's chew on these. The next installment should come soon...

The New Creative

I was having a meeting with a senior colleague of mine from the region. We were sharing notes on what constitutes the new creative!

Here's what I had to say...I guess the mashed up potatoes say it all:-)
But don't think many of the creatives in India get it...They dread the open-source, formless, digital shape of creative age that's upon us! Often they discover they can't solve the communication problem by saying - "the film opens on..."

Thot of the week - In an era of people generated content Are creatives the new suits!!

Beattie FCUKs Scam Ads

For the official version on the Goa Ad Fest goto agencyfaqs! For the spice and straight from the trenches feel, stay tuned!

With a weak broadband link, its increasingly difficult to upload stuff...but I shall try my best.

In the two days, Ad Fest has upstaged Abbys as the numero uno advertising awards. It's been organised like an International event. A round of applause to the AAAI. Well done guys! But for the heat it's been a spectacle.

The beach, the babes(!!!), the booze, the water sports, down to the msn bike-taxis ferrying people up and down the ad village, every thing's been well thought out.

Just came back from Trevor Beattie's one hour chat! The guy was full steam and theatre. And boy did he take the pants of scam ads!

Some quick fire Beattie bytes before I rush again for the awards...

1. "I think the world is divided into two camps - the ones who care and the ones who don't"

2. Scam ads should be called cheat ads as you cheat the clients, the consumers and most of all yourself!

3. "Let's be very clear. We don't do ART. We do COMMERCE"

4. I guess in the ad industry we all need to say something nice about someone behind their backs.

5. in my whole life I might have had just two BIG IDEAS...What we all need to take to clients are a whole bunch of small ideas that take the brand forward.

6. The great work will speak for itself...

That's all I can manage...Gotta rush to the venue!